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Questions fréquemment posées

  • What are your store hours?
    We are by appointment only. We generally have the following times available: Sundays: CLOSED Mondays: 9 AM - 5 PM Tuesdays: 9 AM - 7 PM Wednesdays: 9 AM - 5 PM Thursdays: 9 AM - 7 PM Fridays: 9 AM - 5 PM Saturdays: 9 AM - 3 PM * For times outside these hours please call or reach out to us! Please contact us through the online chat or text (636) 600-0613 to set up an appointment.
  • Do you have walk-in hours?
    Unfortunately, due to limited staffing, and appointments out of office, we are by appointment only although we are generally available at the following times: Sundays: CLOSED Mondays: 9 AM - 5 PM Tuesdays: 9 AM - 6 PM Wednesdays: 9 AM - 6 PM Thursdays: 9 AM - 6 PM Fridays: 9 AM - 5 PM Saturdays: 9 AM - 3 PM * For times outside these hours please call or reach out to us! Schedule An Appointment Here
  • Where are you located?
    We are located in Fenton, MO, in the Greater St. Louis area, conveniently right off the highway. - Please park in the small parking lot in the front. - Enter through the front glass door entrance - When you walk into the front lobby area we are the suite with the big orange "NOW OPEN" sign. Our address is as follows: 781 Rudder Road Suite B Fenton, MO 63129 ** BY APPOINTMENT ONLY**
  • Do you offer guarantees and warranties on your equipment?
    - Most of our equipment comes with a 14-day return policy with a 10% restocking fee. - We do offer a 30-day parts and service guarantee for equipment used in the proper manner as described by the manufacturing manual. - Some equipment such as our "garage sale items", discontinued manufactured equipment, and some residential items are not included in parts or service guarantees. Please ask about your item before purchase. - Since we focus on pre-owned equipment our pre-owned equipment is sold as is and should be inspected and tested by the client/customer prior to purchase. - Ask about purchasing extended protection plans or recurring maintenance plans. Contact us here for more information.
  • What do you ship?
    We ship items that are less than 180 lbs via UPS. Contact us here for freight shipping for commercial equipment or multiple items.
  • How often do you get new items?
    It depends but generally we get new items every week.
  • Do you service workout equipment?
    Yes, we inspect all of our equipment and offer delivery, set-up, preventative maintenance, repairs, and equipment recycling and removal. Whether you purchased your equipment from us or another place, we also provide fitness equipment services for residential and business equipment with our house calls or equipment drop-off services. Learn more about our services here. Schedule a service call (636) 600-0613 Contact us for more information here.
  • Can you install and assemble my fitness equipment I purchased at the store or online?
    Yes, we can help with installing and assembling both commercial and residential fitness equipment. Contact us here!
  • I want to get rid of my equipment. Can you help?
    Yes, we can help you with that! We have a few options for people and businesses in the St. Louis area. 1. Removal and recycling service: For all working and nonworking residential fitness equipment we can remove and recycle it for a fee. Our service fee depends on the pieces of equipment and the complexity of the project. Our skilled equipment removers will professionally remove the gym equipment. Next they will either properly disassemble it for recycling or offer lightly used and safe residential equipment to a local nonprofit partner. Any safe and working equipment not picked up by our local nonprofit partners will be sold and 30% of the sale will go to a nonprofit. 2. We offer store credit or cash for commercial fitness equipment in bulk: If you have a gym that needs upgraded we want to talk with you. We offer store credit or cash for commercial fitness equipment in bulk. For single working or nonworking fitness equipment items we offer fitness equipment removal and recycling services for a fee. COMING SOON TO ST. LOUIS! We are working on developing a fitness hub with a marketplace platform to sell and purchase fitness equipment. Contact us for more information here.
  • Where do you get your equipment?
    We primarily get our equipment from our partners, auctions, gyms, and sometimes individual people. We purchase commercial and high-quality residential equipment in bulk from our long-term partners. We also offer store credit for items. Please reach out here if you are interested in a quote for your gym equipment!
  • Who are you and what do you do?
    Our mission is to make the world a better place by creating a positive impact in the lives of people globally through fitness and fun. Today, we help people and businesses with all their fitness equipment needs from designing and optimizing their gym space, finding equipment, purchasing equipment, servicing and maintaining equipment, upgrading equipment, and recycling or donating equipment at the end of its life cycle. We are here to help you Reimagine You and the resources you need to get there. We are a rapidly growing, privately owned, start-up company continuously working towards improving our services, products, capacity, and operations. Tomorrow we will have created the leading global fitness hub to streamline all your fitness equipment needs.
  • How did the business start?
    Check out our story here and connect and follow us on your journey through our social media platforms!
  • I'd like to become a partner, where do I start?
    Great, reach out to us here. Let us know what kind of partnership you are looking for!
  • Where do I find the Terms & Agreement?
    **Used Equipment Terms and Conditions** TERMS AND CONDITIONS CONTROL. The following terms and conditions (these "Terms and Conditions"), are agreed to by Juliana Scheidhauer ("Seller") and the purchaser ("Purchaser"). Seller's acceptance of any order is subject to these Terms and Conditions. No contrary, additional or different terms, provisions or conditions shall be binding on Seller unless accepted by Seller in writing. COMPLETE AGREEMENT. This document represents the full and final agreement of the parties regarding these Terms and Conditions. MODIFICATION. Purchaser understands and agrees that (a) no modification or waiver of these Terms and Conditions shall be effective unless made by an authorized representative of Seller in writing addressed to Purchaser and specifically referring to these Terms and Conditions; (b) no course of action on the part of Seller shall be deemed to modify these Terms and Conditions; and (c) Seller's acknowledgment or acceptance of anything in writing from Purchaser which is in conflict with these Terms and Conditions (including any purchase order forms containing different terms or conditions) and any subsequent delivery of Goods shall not constitute a modification or waiver of these Terms and Conditions. GOODS SOLD. The final invoice shall cover the specific quantities of items listed on the face thereof (the "Goods"). ACCEPTANCE BY PURCHASER. Purchaser shall accept or reject Seller's sales proposal within ten (10) days from the date thereof. Purchaser's acceptance of any proposal, however, shall not result in a contract of sale, and Seller shall not be bound by any invoice, until such invoice has been approved by a duly authorized representative of Seller. TERMS OF PAYMENT. The purchase price for the goods sold shall the price set on the sales page or in verbal agreement by seller and purchaser. The purchase price shall be payable in United States currency. DELIVERY. Seller shall deliver all Goods to a carrier for transport to Purchaser's place of business or as directed in writing, with all costs of transport borne by Purchaser at $2 per mile from equipment location or upon written agreement between seller and purchaser. Purchaser shall bear all risk of loss with respect to the Goods from the moment the Goods are delivered to the carrier. DISCLAIMER OF WARRANTIES ALL GOODS ARE PURCHASED BY THE PURCHASER "AS IS" AND "WITH ALL FAULTS", AND SELLER MAKES NO REPRESENTATION OR WARRANTY, EXPRESS, OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER WITH RESPECT TO THE GOODS. Any affirmation of fact or promises made by Seller shall not be deemed to create an express warranty that the Goods shall conform to such affirmation or promise. Any descriptions, samples and specifications with respect to goods offered for sale herein are not warranted by Seller to be accurate or complete. If a model or sample was shown to Purchaser, such model or sample was used merely to illustrate the general type and quality of goods sold by Seller and not to represent that the Goods would necessarily conform to such model or sample. Any description is for the sole purpose of identifying the Goods and no affirmation, promise, description, sample or model shall be deemed part of the basis of the bargain. SELLER STRONGLY RECOMMENDS THAT PURCHASER CONDUCT AN ON-SITE INSPECTION OF THE GOODS SOLD HEREUNDER. SELLER SHALL NOT BE RESPONSIBLE FOR THE CONSEQUENCES OF PURCHASER'S FAILURE TO INSPECT THE GOODS OR FOR ANY INACCURACIES, INSUFFICIENCIES, OR OMISSIONS IN SUCH DESCRIPTIONS, SAMPLES AND/OR SPECIFICATIONS. The employees or representatives of Seller are not authorized to make any statement or representation as to the quality, character, size, condition, quantity, etc. of the goods offered for sale inconsistent with these Terms and Conditions. Any such statements made will not be binding on Seller or be grounds for any subsequent claim. SALES - USED EQUIPMENT. Purchaser understands that the Goods described herein have been used by persons other than Seller. Purchaser is warned and acknowledges that such Goods may bear or contain hazardous chemicals or other hazardous materials which may be or may become, by chemical reaction or otherwise, directly or indirectly hazardous to life, to health, or to property (by reason of toxicity, flammability, explosiveness or for other similar or different reasons during use, handling, cleaning, reconditioning, disposal or at any other time after the article leaves the possession and control of Seller). Purchaser does hereby discharge Seller from any and all liability directly or indirectly resulting from the presence of the aforesaid chemicals or materials, including and not limited to any and all liability directly or indirectly resulting from the failure of Seller to give more specific warning with respect to individual articles or substances or from the inadequacy of any warning. DISCLAIMER OF LIABILITY. Purchaser acknowledges that the Goods sold herein may be dangerous if improperly used. Purchaser acknowledges that it must contact the original manufacturer to obtain up-to-date installation and operation manuals and other information to insure the safe operation of Goods. Seller will not be responsible for any loss or injury resulting from defects or alleged defects in the Goods sold or from the subsequent use of the items. Purchaser agrees to defend any suit, action or cause of action brought against Seller, its directors, officers, employees and other agents and representatives by any person based on any such alleged injury, illness, or damage and to pay all damages, costs and expenses including, but not limited to, attorney's fees or legal expenses in connection therewith or resulting therefrom. All activities both physical and imaterial assume full responsiblity by the individual, owner, or guardian of any and all activity directly or indirectly to business or personal use on or near the property. INDEMNIFICATION. Purchaser hereby agrees to defend, indemnify and hold harmless Seller its directors, officers, employees and other agents and representatives from and against any and all liabilities, judgments, claims, settlements, losses, damages, penalties, obligations and expenses, including attorney's fees and expenses and other professional fees and expenses, incurred or suffered by such person arising from, by reason of, or in connection with any loss, damage or injury to person or property arising from, by reason of or in connection with the Goods sold hereunder. This indemnification shall survive delivery of the Goods to Purchaser and any subsequent sale or other transfer of the Goods to a third party. FORCE MAJEURE. Seller's ability to ship the Goods may be affected in case of an act of force majeure, such as an act of God, war, sabotage, accidents, riots, fire, explosion, flood, strike, lockout, injunction, inability to obtain fuel, power, raw materials, labor, containers or transportation facilities, accident, breakage of machinery or apparatus, national defense requirements, or any other cause beyond the control of Seller. Seller shall have no liability for the failure to ship or deliver goods in the event of such force majeure and Seller's obligation to complete the delivery of Goods shall be suspended during such force majeure event and for a reasonable period of time thereafter; provided, however, that these Terms and Conditions shall otherwise remain in effect. PURCHASERS' CREDIT. In the event Purchaser fails to remit payment for any one shipment when same becomes due, Seller reserves the right, among other remedies, either to terminate the contract or to suspend further deliveries. Should Purchaser's financial responsibility become unsatisfactory to Seller, in Seller's sole and absolute discretion, cash payments or security satisfactory to Seller, in its sole and absolute discretion, may be required by Seller before future deliveries of Goods are made by Seller. INSPECTION. Purchaser has inspected the Goods or hereby acknowledges that Seller invited, urged and cautioned Purchaser to inspect the Goods and Purchaser declined to examine the same. ASSIGNMENT. Purchaser may not assign its rights or delegate its performance in whole or in part under any invoice without the prior written consent of Seller and any attempted assignment or delegation without such consent shall be void. GOVERNING LAW. All invoices and these Terms and Conditions shall be construed according to the laws of the State of Illinois. The parties agree that venue for any claim or controversy arising from or relating to invoices, these Terms and Conditions or the performance or breach thereof shall be exclusively laid and limited to the state circuit court of the Eighteenth Judicial District of Du Page County, Illinois. REPAIR. Seller is not obligated to do any repair work or modifications upon the Goods prior to sale or delivery. Any repair work or modifications performed by Seller on the Goods prior to sale shall be performed as a result of the sole request of Purchaser using designs and instructions provided by Purchaser. Accordingly, Seller shall not be liable for any alleged damages caused by or resulting from the repairs or modifications. SELLER GIVES NO WARRANTY, EXPRESS OR IMPLIED, AS TO THE QUALITY, MERCHANTABILITY, WORKMANSHIP OR ANY OTHER MATTER WITH RESPECT TO ANY SUCH REPAIRS OR MODIFICATIONS. SEVERABILITY. If any provision of the invoice or these Terms and Conditions is determined illegal or unenforceable, it shall not affect the enforceability of any other provision or paragraph of the invoice or these Terms and Conditions. FEES AND COSTS. In the event any party institutes legal proceedings to enforce its respective rights arising out of the invoice and these Terms and Conditions, the prevailing party shall be entitled to the award of attorneys' fees and court costs, plus cost of executing, enforcing and/or collecting any judgment at all trial and appellate levels.
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